1. Introduction
Welcome to VocalGuard. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered vishing detection service. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
2.1 Personal Information
We collect the following personal information:
- Account Information: Email address and authentication credentials (password stored securely via Firebase Authentication)
- Usage Data: Number of audio files processed, timestamps of activities, and risk assessment results
2.2 Audio Files
When you upload audio files for analysis:
- Audio files are temporarily stored during processing
- Files are automatically deleted immediately after analysis is complete
- Analysis results (risk scores, transcripts) are stored in your account history
- We do NOT permanently store your audio recordings
2.3 Technical Data
We may collect:
- IP addresses and access times
- Browser type and device information
- Performance and diagnostic data
3. How We Use Your Information
We use the collected information for:
- Providing and improving the vishing detection service
- Processing audio files and generating risk assessments
- Managing your account and authentication
- Tracking usage quotas and preventing abuse
- Improving our AI models and detection accuracy
- Communicating service updates and security alerts
- Ensuring compliance with legal obligations
4. Data Security
We implement robust security measures to protect your data:
- Firebase Security: Your account data is protected by Google Firebase's enterprise-grade security
- Encryption: All data transmissions are encrypted using HTTPS/TLS
- Authentication: Secure user authentication with password hashing
- Temporary Processing: Audio files are processed in isolated temporary storage and immediately deleted
- Access Controls: Strict database rules ensure users can only access their own data
5. Data Retention
- Audio Files: Deleted immediately after processing (typically within seconds)
- Analysis Results: Stored indefinitely in your account history unless you delete them
- Account Data: Retained while your account is active; deleted within 90 days of account closure
6. Third-Party Services
We use the following third-party services:
- Firebase (Google): Authentication, database, and hosting services. Subject to Google's Privacy Policy
- Hugging Face: AI model hosting and processing infrastructure
These services have their own privacy policies governing their collection and use of information.
7. Your Privacy Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Update or correct your information
- Deletion: Request deletion of your account and associated data
- Data Portability: Receive your data in a structured, machine-readable format
- Opt-Out: Discontinue use of the service at any time
8. Children's Privacy
VocalGuard is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.
9. International Data Transfers
Your data may be processed in servers located in various countries. By using VocalGuard, you consent to the transfer of your information to countries outside your country of residence, which may have different data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Information
If you have questions or concerns about this Privacy Policy, please contact us:
- Team: The Newtonians (Team ID: 11601)
- Email: tawhidbinomar@gmail.com, tapantordas2008@gmail.com
- Institution: St. Joseph Higher Secondary School
- Challenge: Conrad Challenge - Cyber-Technology & Security
12. Consent
By using VocalGuard, you consent to this Privacy Policy and agree to its terms.
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